In a bid to provide access to a mix of product information and lifestyle offerings to Nigerians, Access Bank Plc has said its customers can now have access to simple, fast and secure tech-driven solutions to all digital banking challenges via its newly launched AccessX experience centre.
Its Executive Director, Victor Etuokwu, disclosed this to newsmen during the tour of the newly built AccessX experience centre recently in Lagos.
While stating that Access Bank caters to about 45,000 young customers who are digitally focused, Etuokwu noted that the experience centre is a one stop technology hub where customers are taken on a digital tour from Artificial intelligence to Robotics, and Smart data.
This, he said, is related to the bank’s digital channels and a place to demonstrate the best of its innovative solutions through self-service banking while providing access to a mix of product information and lifestyle offerings.
Etuokwu explained that the vision of the bank is for every Nigerian to be able to make banking transactions in several branches digitally and added that Access Bank took to the initiative churning out a touch point to ensure its services can be accessed.
“Digital is clearly the easy way and AccessX is an additional touch point for our customers to bank with us. This is in recognition of the fact that 90 per cent of our transaction and engagement with our customers is through digital and those customers require support in some form either on their cards, Internet banking or mobile app or merchant platform.
“Setting up this experience centre will enable these customers have a point of contact where they can get support and speed service outside the traditional bank. The traditional bank has their place and does have some digital support but the AccessX centre is 100 per cent digital support”, Etuokwu explained.
Corroborating him, the Chief Technology Officer (CTO), Channels at the bank, Daniel Akumabor, said Access Bank being the biggest retail bank in Africa, is digitally focused on serving its customers and ensuring their needs are met.
According to him, the AccessX experience center will expose its customers to a full digital experience which will include digital banking services, ATM services, video banking solutions amongst others.
Akumabor said, “First and foremost, we are exposing customers to new innovations to have a full digital experience and get feedback on how we can improve on our digital channels as we are very innovative and have solutions to what our customers need. So as we roll out our digital channels, our customers have first hand access to it to solve whatever they need as we put our money on the line to support them.”
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Access Bank To Merge Newly Acquired Zambian Unit With African Banking Corp
Nigeria’s biggest bank by asset Access Bank said it has entered a binding pact to merge its Zambian unit with African Banking Corporation Zambia Limited in a planned reformation coming barely nine months after it bought the subsidiary.
The agreement sets in motion the quest to broaden Access Bank’s presence in the Southern African country to 70 branches and agencies, customer base to 300,0000 and total assets with a value in the neighbourhood of $1 billion through the combined entity, the lender stated in a note to the Nigerian Exchange Limited on Monday.
It also hinted at the possibility of upping its stake in the entity after the deal is delivered.
The Herbert Wigwe-led bank has been hyperactive in Africa’s merger and acquisition market this year, the immediate target of expansion being the Southern Africa region where four takeovers have already been completed in economies as diverse as Mozambique, South Africa, Zambia and Botswana.
Access Bank ended trade in Lagos on Monday at N9.45 per share, declining by 0.53 per cent.
Three of the banks purchased through the acquisitions were from Atlas Mara Limited, the holding company, which owns African Banking Corporation and the biggest shareholding in Union Bank of Nigeria Plc translating to 49.97 per cent of the lender’s issued share capital.
Bloomberg said in January Atlas Mara could be considering offers to purchase its stake in Union Bank from Access Bank and Zenith Bank.
“The merger of Atlas Mara Zambia with Access Bank Zambia is expected to augment our presence in Zambia and the broader COMESA region, Africa’s largest free trade area,” CEO Wigwe said in the statement.
Access Bank, whose grand aspiration is to be Africa’s financial gateway to the world, expects its operation outside Nigeria, its base, to bring as much as 30 per cent to the group’ pool of profit this financial year.
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CBN Rolls Out E-Naira App, Merchant Wallets
The Central Bank of Nigeria (CBN) has rolled out eNaira, the country’s first digital currency.
The digital currency has two applications — eNaira speed wallet and eNaira merchant wallet.
The two apps were rolled out on Google playstore and Apple store on Monday, according to checks by TheCable.
In a statement on the eNaira website, CBN said interested individuals can sign-up on the eNaira speed wallet by inputting their details as captured during BVN enrollment.
The details include First Name, Last Name, Date of Birth, State of Origin, and Email.
“Your Banks are waiting to assist you in validating and updating your BVN details to ensure seamless enrolment to the eNaira Platform,” the statement reads.
“Remember Your BVN details is YOUR Personal Information, Do not disclose to Anyone.”
Osita Nwasinobi, spokesperson of the CBN, over the weekend, said President Muhammadu Buhari will launch the digital currency today.
Nwasinobi said the launch of the eNaira is a culmination of several years of research by the apex bank in advancing the boundaries of payment systems to make financial transactions easier and seamless.
The apex bank had postponed the unveiling of the eNaira on October 1, citing key activities lined up for the country’s 61st independence anniversary.
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Access Bank Holds Free Cancer Screening, Treatment For LAWMA Staff
Access Bank’s W Initiative, in conjunction with Optimal Cancer Care Foundation, organised free breast and cancer screenings for female staff members of Lagos State Waste Management Authority (LAWMA).
The event which was held at the LAWMA Headquarters was in commemoration of the Global Breast Cancer Awareness Month and the W Health Month.
Group Head, Women Banking Team, Access Bank PLC, Mrs. Abiodun Olubitan, described the event as a “crucial step to protecting women in Nigeria”.
“Breast and cervical cancer are two of the most common forms of cancer that plague women in Nigeria’s health climate. Recognizing how important early diagnosis is to overall outcomes, we decided to organize this screening program as part of our commitment to continuously empower the Nigerian woman. We are optimistic that through this initiative and many more like it, there will be a marked improvement in the wellbeing of thousands of Nigerian women,” she said.
Headed by Dr. Femi Olaleye, the Head Doctor, Optimal Cancer Care, the event gave the participants detailed insights into the aetiology of cancer, the risk factors, as well as when to seek professional help. Dr. Olaleye also debunked common cancer myths and gave attendees a live demonstration on the correct way to conduct a self-breast examination.
The event impacted a total of 189 women and provided free treatment and medication to 19 women who were suffering from the disease.
The W Initiative is the women-focused arm of Access Bank Plc, which is dedicated to empowering women in Nigeria’s social and economic terrain.
Thus far, the Initiative has launched various offerings, including the Maternal Health Service Support, the LSETF W Initiative Loan, the W Community and the W Power Loan, that have all contributed to promoting good health, inclusivity, economic viability and general wellbeing of the Nigerian woman.
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