Access Bank Plc, has launched what it termed the ‘Diamond Business Advantage (DBA) lite’ in a bid to increase its digital loans and enhance access to finance for young entrepreneurs.
The bank said the product which is targeted at the youths was designed to add value to micro, small and medium scale enterprises (MSMEs).
Speaking during the launch of the product in Lagos, recently, the bank’s Executive Director, Victor Etuokwu, said, entrepreneurship is essential for the growth of any nation.
He said: “DBA Lite is a product of the erstwhile Diamond bank via the Diamond Business Account (DBA) and that was one of the best products in the market but after the merger, we renamed it as DBA but this innovation; DBA Lite is targeted for the youths who are start-ups, established or growing. This innovation will bring access to digital loans for the youths because that is what we want to do with this innovation.”
Etuokwu noted that the digital loan would be in the form of N50,000 to N5 million, adding that entrepreneurs can only access the loan once they meet the requirements.
According to him, Access Bank accounts for over 50 per cent of digital loans in the industry because it is gives such loans at an average of N18,000-N20,000 daily.
“Last year, four million people accessed N100 billion and we are targeting more in 2021. We are growing and we will keep growing because our digital loans are not for the youths only but for small business owners, employees and the rest of them and I am assuring you that we will do double digit this year as that is the plan.
“As we speak, we are averaging N12 billion to N13 billion every month and so we should be somewhere around N60 billion to N70 billion and clearly, we will do more than we did last year,” he said.
Giving more insights into the product, Etuokwu noted that the features of the product includes less documentation, affordability, convenience, access to market, access to finance, access to business loans and access to payment acceptance services.
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EXCLUSIVE: Trouble In GTBank As Technical/IT Staff Resign In Droves
The IT division at Guarantee Trust Bank, GTBank has suffered a continual decrease in personnel within the last six months, a development that has caused a significant technical lacuna and work overload for current employees.
Thepledge learnt that GTBank has been slow in promoting its staff a situation that inadvertently triggering a wave of exits into the labour market which had attractive offers better offer from their competitors.
The shortage in manpower, according to a senior staff in the Bank’s headquarters, is bringing about increased workload; and mounting pressure on the remaining IT employees.
One staff said, “I was handling one application then it doubled as a result.”
Another one also said, “There’s a particular team where three members left in the space of one month. Now, four people’s responsibilities are being juggled by one person.
“The pressure is crazy. One person is doing three people’s jobs all in the name of efficiency. That’s why our cost to income ratio will always be the lowest in the industry.”
A reliable source in the Alausa CBD branch of the bank said the frequent loss of experienced workers without commensurate hiring resulted in gaps in technical capabilities.
He said: “The application I am managing was handled by two people; but my partner has gone to join another team. If I’m leaving now, a new person can’t cram; and get a good grip of everything in my handover note within 3 weeks. We simply need more people on the team!”
This gap, Thepledge was told, is often visible when there is a service downtime towards the end of the month caused by server overload.
During this period, transaction volume increases due to salary payments; and other month-end payments; leading to more pressure on existing resources, while customers are at the receiving end having to contend with poor network service especially at peak periods.
Efforts by Thepledge to get the reaction of the bank proved abortive as the Spokesperson, Tolu Onipede didn’t reply to the email sent to the bank’s official address as requested.
GTBank is ranked as one of the top five banks in Nigeria and was ranked Nigeria’s best digital bank in 2020.
A fortnight ago, the bank appointed Miriam Olusanya as its new managing director as part of its reorganisation as a holding company.
Olusanya with her appointment also became the first female MD of the bank as well as one of the eight women currently sitting on top as MDs of Nigerian banks.
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BREAKING: FCMB Appoints New MD/CEO, Speaks On Adam Nuru
The Board of Directors of FCMB Group Plc have announced the appointment of Yemisi Edun as the Managing Director of First City Monument Bank (FCMB) Limited.
This announcement is subsequent to the end of service of the the bank’s former Managing Director, Adam Nuru.
The Board had earlier reviewed media allegations made in late 2020 against the former MD and did not establish any contravention of its policies. The Board of Directors of FCMB thanks Mr Nuru for his years of dedicated service and wishes him all the best in his future endeavours.
In a statement on January 6, signed by the Company Secretary, Olufunmilayo Adedibu, the FCMB had announced Yemisi Edun as the acting Managing Director/CEO while Adam Nuru was said to have volunteered to go on leave to allow the Board conduct a review over allegations of an unethical romance between Mr Nuru and a former employee, Moyo Thomas, and the alleged link with her husband’s death.
Prior to this appointment, the new Managing Director, Yemisi Edun was the Executive Director/ Chief Financial Officer of the bank and previously served as the acting Managing Director.
With a work experience spanning nearly 35 years, Yemisi Edun holds a Bachelor’s degree in Chemistry from the University of Ife, Ile-Ife and a Master’s degree in International Accounting and Finance from the University of Liverpool, United Kingdom.
She is a Fellow of the Institute of Chartered Accountants of Nigeria and a Certified Financial Analyst, CFA Charter holder.
She is also an Associate Member of the Chartered Institute of Stockbrokers; an Associate Member of the Institute of Taxation of Nigeria; a Member of Information Systems Audit and Control, U.S.A; and a Certified Information Systems Auditor.
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Access Bank Customers To Get Rapid Digital Services Via AccessX
In a bid to provide access to a mix of product information and lifestyle offerings to Nigerians, Access Bank Plc has said its customers can now have access to simple, fast and secure tech-driven solutions to all digital banking challenges via its newly launched AccessX experience centre.
Its Executive Director, Victor Etuokwu, disclosed this to newsmen during the tour of the newly built AccessX experience centre recently in Lagos.
While stating that Access Bank caters to about 45,000 young customers who are digitally focused, Etuokwu noted that the experience centre is a one stop technology hub where customers are taken on a digital tour from Artificial intelligence to Robotics, and Smart data.
This, he said, is related to the bank’s digital channels and a place to demonstrate the best of its innovative solutions through self-service banking while providing access to a mix of product information and lifestyle offerings.
Etuokwu explained that the vision of the bank is for every Nigerian to be able to make banking transactions in several branches digitally and added that Access Bank took to the initiative churning out a touch point to ensure its services can be accessed.
“Digital is clearly the easy way and AccessX is an additional touch point for our customers to bank with us. This is in recognition of the fact that 90 per cent of our transaction and engagement with our customers is through digital and those customers require support in some form either on their cards, Internet banking or mobile app or merchant platform.
“Setting up this experience centre will enable these customers have a point of contact where they can get support and speed service outside the traditional bank. The traditional bank has their place and does have some digital support but the AccessX centre is 100 per cent digital support”, Etuokwu explained.
Corroborating him, the Chief Technology Officer (CTO), Channels at the bank, Daniel Akumabor, said Access Bank being the biggest retail bank in Africa, is digitally focused on serving its customers and ensuring their needs are met.
According to him, the AccessX experience center will expose its customers to a full digital experience which will include digital banking services, ATM services, video banking solutions amongst others.
Akumabor said, “First and foremost, we are exposing customers to new innovations to have a full digital experience and get feedback on how we can improve on our digital channels as we are very innovative and have solutions to what our customers need. So as we roll out our digital channels, our customers have first hand access to it to solve whatever they need as we put our money on the line to support them.”
662 total views, 3 views today
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